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Terms and Conditions
Welcome to EduGlobal Tutors. By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before using the platform. If you do not agree to these terms, you must not access or use the EduGlobal Tutors website or services.
Definitions
– “We,” “Us,” “Our” refers to EduGlobal Tutors.
– “User,” “You,” “Your” refers to individuals accessing or using our website or services.
– “Teachers” refers to educators who provide tutoring services through the EduGlobal platform.
– “Parents” refers who register their children for lessons with Teachers via the platform.
– “Students” refers to individuals receiving tutoring services.
Acceptance of Terms
By using the EduGlobal Tutors platform, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional agreements that may apply to specific services offered by EduGlobal Tutors.
Services
EduGlobal Tutors is an online platform that connects Teachers with parents/Students seeking additional educational services for their children or themselves. The platform sets the lesson prices that parents pay, and EduGlobal Tutors pays Teachers based on a pre-agreed fee for the services they deliver.
Teacher Responsibilities
– Teachers are required to deliver lessons in accordance with the agreed terms and the schedule set by EduGlobal Tutors.
– Teachers must ensure that lessons are prepared in advance and meet the educational standards required by the platform.
– Teachers agree to maintain a professional attitude, communicate clearly with students and parents, and fulfill all scheduled lessons to the best of their ability.
– If a Teacher is unable to deliver a scheduled lesson, they must notify EduGlobal Tutors immediately.
Parent and Student Responsibilities
– Parents are responsible for enrolling their children in lessons and making all payments through the EduGlobal Tutors platform.
– Parents and Students are expected to follow the lesson schedule as arranged through the platform.
– Any concerns or issues regarding lessons or Teacher performance should be communicated to EduGlobal Tutors promptly.
Payments and Fees
– EduGlobal Tutors sets the price that Parents pay for lessons. All payments must be made through the platform in accordance with the prices displayed at the time of booking.
– Teachers are paid an agreed-upon fee for each lesson they deliver. EduGlobal Tutors handles the payment to Teachers once the lesson has been completed.
– Payments to Teachers are subject to EduGlobal Tutors’ payment schedule and may be processed at regular intervals (e.g., weekly or monthly).
Cancellations and Rescheduling
– For Parents/Students: If a Parent or Student needs to cancel or reschedule a lesson, they must notify EduGlobal Tutors as early as possible. Lessons canceled without proper notice may still incur charges.
– For Teachers: If a Teacher cancels a lesson, the Parent may be offered a refund or the option to reschedule the lesson at no extra charge.
– EduGlobal Tutors reserves the right to cancel or reschedule lessons in cases of emergencies or unforeseen circumstances.
Refund Policy
Refunds are subject to EduGlobal Tutors’ discretion and will be handled on a case-by-case basis. Refunds may be offered if a lesson is canceled by a Teacher or if the Parent is dissatisfied with the service, provided the issue is reported promptly.
Prohibited Conduct
Users of EduGlobal Tutors agree not to:
– Engage in any fraudulent or illegal activities, including providing false information or misrepresenting qualifications.
– Use the platform for any activities that violate local or international laws.
– Harass, abuse, or discriminate against any individual on the platform, including Teachers, Parents, and Students.
Intellectual Property
All content on the EduGlobal Tutors website, including lesson materials, logos, text, and graphics, is the property of EduGlobal Tutors or its licensors. Users may not copy, distribute, or use any materials from the website without prior written permission.
Liability
EduGlobal Tutors acts as an intermediary to facilitate educational services and does not guarantee the outcomes of any lessons. We are not liable for any damages, losses, or claims arising from the use of our platform, including but not limited to the performance of Teachers or the satisfaction of Parents and Students.
Dispute Resolution
In the event of a dispute between a Teacher and a Parent, EduGlobal Tutors will act as an intermediary to resolve the issue. All disputes must be reported promptly, and we will work to reach a fair resolution based on the facts provided.
Termination of Service
EduGlobal Tutors reserves the right to terminate or suspend any account, whether of a Teacher, Parent, or Student, if we believe these Terms and Conditions have been violated. Upon termination, access to the platform and services will be revoked, and any outstanding payments or disputes will be handled in accordance with the applicable policies.
Changes to Terms and Conditions
EduGlobal Tutors reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of any significant changes, and continued use of the platform after such changes constitutes acceptance of the updated terms.
Contact Information
For any questions, concerns, or disputes regarding these Terms and Conditions, please contact us at:
– Email: admin@eduglobaltutors.com)
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By using EduGlobal Tutors, you agree to these Terms and Conditions and understand that they are designed to ensure a positive and productive environment for all users of the platform.